Applied Technology

The relentless growth of marketing technology is amplified by the ascent of artificial intelligence. These tools build precision and skill in expedient ways. The risk is that executives become overdependent on them, paving the way for missteps in the business-development process.

Using a digital assistant to manage aspects of the customer relationship is commonly viewed as an effective way to cut costs, if not grow revenue. Customers may not share the same enthusiasm. Seamless-and-speedy integration with a responsive human thwarts dissatisfaction.

Parsing large datasets to identify customer behavior and purchasing patterns, among other attributes, can now be accomplished swiftly. Frontline executives are armed with analysis that helps flatten the sales funnel. With artificial intelligence, subjective factors are displaced by depth and rigor.

Short-term strategies, such as keyword stuffing and arbitrary backlinks, lead to weak search-engine performance. Algorithms look for relevance and quality to determine dynamic output. Upending convention, content creators, not programmers, control the link-surfacing process.

Artificial-intelligence systems are adept at writing concise posts, long-form articles, and narrative reports. Step carefully. That output imitates existing material. Drafts could be bereft of strategic thinking or harbor inaccuracies. In value-added businesses, low-grade content undermines brand integrity.

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